Cancelation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice your deposit will be forfeited. This amount must be paid prior to your next scheduled appointment. This will be determined by the time your call was received by our office or email correspondence was received.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” Your deposit will be forfeited due to the “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

 

We understand that life happens and unforeseen circumstances can arise.  Therefore, will will try and make every effort to reschedule the canceled appointment to a more convenient time for the client, without incurring any charges when appropriate notice has been received.

 

Clients are responsible for understanding and abiding to this policy, including having a credit card on file.

 

We look forward to serving you!